A lot of stuff has happened on Steam and the thing we are going to discuss today that caused a huge commotion is Steam Reviews. Steam reviews allow users who have purchased a game to post their opinion in the Steam reviews section so people would know if it is worth buying or not. In addition, Steam review system also allows you to upvote or downvote other reviews, so players can cooperate to make the most useful reviews always visible on top. Unfortunately, some people have figured out how this system works and its overall importance on Steam and now it’s often used as a tool for threatening. Gaming communities post a huge amount of negative reviews to force developers to fulfill their requests. Often players ask for additional content/ bug fixes or price changes. This process got a special nickname in gaming community; “Review Bombing”.
“Review bombing” ruins the overall Steam community score and makes a game less likely to be spotted on Steam for potential buyers as well as it ruins the reviews of honest people who want to express their opinion about the game.
Valve has gone through various changes but most result in either locking Steam reviews or not letting some people state what they think about the game. As a last resort, Steam decided to not change the way how the reviews work but to make another extension to the system which is a histogram of buyers and their reviews posted in a chronological order. This also helps to see if the game improves its score with recent updates, or not. We find this very useful for new customers not only by making it easier to prevent the “Review Bombing” and recognizing fake reviews but also for seeing the success of game development and new content.